Shipping & Delivery
Because We Care
The time I need to prepare an order for shipping varies. In most circumstances I will be able to ship out orders within 2-3 business days. I ship candles via USPS Priority Mail, so you can start enjoying them ASAP! Delivery time will depend on the postal services. If you have any questions about receipt of your order, please contact us.
Return Policy
A Few Short Steps
If you are not satisfied with our candle, you may return them to us for an exchange or refund. all return must be postmarked within seven (7) days of purchase date. All returned items must be in new and unused condition.
Return your purchase along with your name, mailing address and email address securely in the original packaging to the fellowing address:
Essences of God Candle Co.
c/o Regina Wallace
15482 Pasadena Avenue.
Tustin, CA. 92780
You are responsible for all return shipping charges. We strongly recommend that you use trackable method to mail your return.
After receiving your return and inspecting the condition of your item, and after our aproval of the requested refund, we will Process your return or refund or exchange. Please allow at least (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your refund has been processed.
For defect or damaged products, Please contact us to arrange a refund or exchange.
Warranty Information
Essential Information
This is your Warranty Disclaimer section. It’s a great place to inform your site visitors about all the services that are offered once they buy one of your products. This section should include all of the relevant information about the way your customers should use or manage the products that they purchased on your site. The disclaimer is legally binding, so use straightforward language to earn their trust and loyalty.
Our Privacy Policy
All About Information Security
This is your Privacy Policy section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment or store customers’ data once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language so that they can shop with confidence, time and time again!